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Frequently Asked Questions

Please call us directly or  email us at


Alternatively, you may fill in the online booking form on our website and we will call you back to confirm your appointment shortly.

Absolutely. Our building is wheelchair accessible via the main entrance.

Not at all. Simply walk-in during our operating hours or call us at 6884 4123 to book an appointment.


If you do have a doctor’s or professional referral, please inform our staff when you call in and bring the referral letter with you when you visit us.

  • Patients will need to complete a form and are advised to provide their IDs upon registration
  • The Podiatrist will interview you and assess your condition, then explain to you about your condition and what your options are, and what to expect to get on the road to recovery
  • The Podiatrist will advice you on what the process will be like and what the costs are before proceeding with treatment
  • Patients are advised to bring along a pair of shorts or ¾ pants, and your most commonly worn foot wear, especially sports shoes
  • Consultation with our Podiatrist normally takes about 15min-30 mins
  • Your podiatrist will interview you and conduct a full assessment to diagnose your condition
  • Your condition, treatment options and accompanying costs will be clearly explained to you
  • You may or may not need a Biomechanics Assessment
  • Should you choose to go ahead with the treatment, your Podiatrist will proceed to design your full custom orthotics
  • Patients are advised to bring or wear shorts or ¾ pants. You should also bring a pair of your frequently worn foot wear for assessment
  • You will be contacted when your orthotics arrive to return for fitting and reassessment
  • You will be provided an Orthotics Advice Sheet that will detail user instructions and our warranty information

  • Yes. As treatment is non-invasive, you can walk after treatment
  • Do wear suitable footwear and bring a spare pair of slippers in case wound dressing is required
  • Do wear shorts, bermudas or three quarters pants to ease the assessment of our podiatrist

We strive to work towards a pain-free experience for our patients. However, depending on the condition and treatment required, you may experience some discomfort.

We accept Cash, NETS, Visa, Mastercard, Amex, JCB and Union Pay.
DBS Credit Card holders enjoy 0% interest instalment for periods up to 6 or 12 months. (Not including DBS AMEX)